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FAQ's

FAQ's

 How do I know if I have a valid claim?

  • If your accident was caused by the fault of someone else then it is likely that you will be entitled to compensation.

    Even if you feel you may have been partly to blame for your accident, or you are simply unsure as to whether or not you can claim contact us now for free no obligation advice.We assess cases for FREE. You will not be charged for checking with us if you are entitled to bring a claim for your personal injury or losses from your accident.
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How much compensation am I entitled to?

  • Entitlement to compensation varies from case to case, and depends on a number of factors, including the severity of the injuries you have suffered, your out of pocket expenses (such as loss of earnings), and the level of care you needed while recovering from your injuries.

    In most cases it is not possible to give an opinion as to the likely level of compensation without expert medical advice. However, contact us now and we can advise whether or not we feel it would be worthwhile pursuing a claim.

  • If we need medical advice we will obtain this for you under your no win, no fee agreement.

 

How do I make a claim?

  • You can either contact us by submitting an enquiry and one of our team will get back to you, or by calling us now on 0345 600 6380


How long will my claim take to complete?

  • Again, this is very much determined by the individual circumstances of each case. It will be influenced by factors such as the seriousness of the injuries you have sustained, and the stance taken by the defendants and their insurance company . Contact us now and one of our team will be happy to discuss this in more detail with you.

 

Will it cost me anything if I win?

  •  If you win, we will be paid a success fee of up to 25% of your damages under the Conditional Fee Agreement. This is limited to certain types of losses and not all damages may be used for the calculation. The position is specific to your case so this may vary. We will explain this to you when you have instructed us and when we can provide individual advice to you.

    If you lose the case, we will not charge you anything provided you have followed our advice.

    In the case of both a winning or losing case other costs might be payable such as insurance but you will have the option not to incur these costs.

 

How much will it cost to assess my claim?

  • Nothing! Contact us now for a free no obligation assessment of your claim.


Will I have to pay the other sides costs if my claim is unsuccessful?

 

Will I have to take out a loan or a credit agreement?

  • No! Although a lot of companies insist this is necessary, it isnt and we wont  ask you to sign any such agreements.

 

Will I have to go to court?

  • Probably not. It is unlikely that your case will go to Court given 90% of claims each year are settled  outside of Court. Contact us to discuss the process if you are concerned about going to Court. Whilst only a small number of cases go to Court our team have experience  of attending Court and winning Court cases. 
  • We have over 150 staff dedicated to helping thousands of our clients bring personal injury claims successfully each year.  

 

Does my accident have to have been in the last three years?

  • No! If you were under the age of 18 at the time of an accident, then you have within three years from the date of your 18th birthday to pursue a claim.

 

JC&A Complaints Handling Policy

 

 



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